About this course
🔹 Types of Maintenance
1️⃣ Defects Liability Period (DLP) Maintenance
Happens after project handover
Usually 12 months (as per contract)
Contractor fixes defects free of cost
Examples:
Cracks in walls
Electrical issues
Plumbing leaks
AC malfunction
2️⃣ Preventive Maintenance
Regular scheduled inspections
Avoids major failures
Examples:
HVAC servicing
Elevator inspection
Fire alarm testing
3️⃣ Corrective Maintenance
Fixing issues when breakdown occurs
Usually after DLP or under AMC
4️⃣ AMC (Annual Maintenance Contract)
Paid maintenance service
Covers specific systems
May include manpower + spare parts
🔹 Maintenance Process Flow
1️⃣ Complaint / Service Request Raised
Client reports issue
Ticket created in system
2️⃣ Job Assignment
Technician assigned
Site visit scheduled
3️⃣ Work Execution
Issue diagnosed
Repair completed
Materials used recorded
4️⃣ Closure & Confirmation
Client approval
Ticket closed
Cost recorded (if chargeable)
🔹 In ERP (Odoo Maintenance Module)
Maintenance usually includes:
Maintenance Requests
Equipment master
Maintenance Team
Work Orders
Spare parts tracking
SLA tracking
Maintenance cost tracking
🔹 Why Maintenance is Important?
✔ Maintains company reputation
✔ Reduces legal risk during DLP
✔ Generates recurring revenue (AMC)
✔ Improves client relationship
✔ Tracks warranty obligations
