Ronak - Order-to-Cash Process

Ronak – Order-to-Cash (O2C) Process

1. Sales Inquiry & Quotation

• Customer
  requests product/service.


• Sales
  team prepares a Quotation with price, terms, and validity.


• Quotation
  sent to customer → customer confirms.

2. Sales Order (SO)

• Quotation
  converted into a Sales Order.


• Includes
  product details, quantity, delivery date, and payment terms.


• Internal
  approval workflow (if required).

3. Order Fulfilment (Pick, Pack, Ship)

• Warehouse
  team picks items from stock.


• Packing
  list & delivery challan generated.


• Goods
  dispatched to customer through logistics.


• Stock
  automatically reduced in Inventory.

4. Sales Invoice Generation

• After
  delivery, system generates a Tax Invoice.


• Invoice
  shared with customer (email/portal).


• Includes
  payment due date & bank details.

5. Accounts Receivable & Collection

• Customer
  payment tracked against invoice.


• Payment
  modes: cash, cheque, NEFT, online gateway.


• Automatic
  reconciliation with bank ledger.


• Pending
  receivables monitored via Aging Report.

6. Accounting Integration

• Revenue
  automatically posted to ledgers.


• GST/Tax
  entries recorded.


• Real-time
  update in Balance Sheet & P&L.

7. Reporting & Analytics

• Sales
  performance dashboard (region, product, salesperson).


• Outstanding
  receivables & DSO (Days Sales Outstanding).


• Profitability
  analysis per order/customer.